Fresh laundry, delivered to you.

We're starting close to home. Zippidobi currently collects and delivers in these Damansara-area postcodes:

Not listed yet? Enter your postcode in the booking widget to leave your email — we'll tell you the moment we reach you. Or follow @zippidobi.

Zippidobi — MOM's Quick Wash — started with a simple, stubborn belief: that a chore as ordinary as laundry could quietly do something extraordinary for the people around us.

We watched two things happen in our own neighbourhood at the same time. Busy households — young families, working couples, students — losing whole weekends to washing and folding they never had time for. And mothers at home, full of capability and care, who wanted to earn on their own terms but couldn't fit a rigid nine-to-five around school runs, nap times and family life.

Zippidobi exists to bring those two worlds together. You book online, we collect at your door, and your clothes are washed and folded with real care, then returned fresh — same-day when you book before 12:00 PM. Every bag is QR-tracked from pickup to doorstep, so nothing is ever mixed up or lost.

The heart of it all: our MOMs

Behind every bag is a MOM — and MOM means a lot of things to us. Mothers On the Move. Mothers on Maternity. Malaysians On a Mission. They are the caregivers who treat your laundry the way they'd treat their own family's — because for them, this isn't just a gig, it's dignity, flexibility and a real income earned close to home.

So when you send us a bag, you're not just getting clean clothes back. You're helping a mum pick up her kids on time, cover a bill, or build something of her own. That's the whole point of the sharing economy done right: your everyday chore becomes someone else's opportunity.

We're starting small and close to home in the Damansara area, and growing one neighbourhood — and one MOM — at a time.

Zippidobi is operated by Zippi Digital Solutions (Business Registration No. 202603056514 / JR0187996-T), registered in Malaysia.

Want to earn flexible income with Zippidobi, or just hear more about the MOM community? Drop us a message and we'll be in touch.

We're a small, friendly team — the fastest way to reach us is WhatsApp. We usually reply within business hours (Mon–Sun, 9am–6pm).

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Zippi Digital Solutions (202603056514 / JR0187996-T), Damansara, Malaysia.

Personal Data Protection Notice issued under Section 7 of the Personal Data Protection Act 2010 (Malaysia). Last updated 2 July 2026.

This Notice explains how Zippi Digital Solutions (Business Registration No. 202603056514 / JR0187996-T), trading as Zippidobi — MOM's Quick Wash ("Zippidobi", "we", "us"), collects, uses and protects your personal data in accordance with the Personal Data Protection Act 2010 ("PDPA") and its subsidiary regulations. By using our services or submitting your data, you consent to the processing described below.

This Notice is issued in English and Bahasa Malaysia. In the event of any inconsistency, the English version shall prevail. A Bahasa Malaysia copy is available on request.

1. Personal data we collect

• Identity & contact details — name, mobile number, email address
• Pickup and delivery address(es) and access notes
• Order details, laundry preferences and special instructions
• Payment reference and transaction details (payments are processed by our third-party payment gateway; we do not store full card details)
• Communications with us (e.g. WhatsApp, email) and customer-service records
• Website/app technical data such as device and cookie identifiers

2. How your data is collected

Directly from you when you book, communicate with us or use our website; and automatically through cookies and similar technologies when you browse our site.

3. Purposes of processing

• To register, schedule, fulfil and deliver your laundry orders
• To process payments and issue e-Invoices as required under Malaysian tax law
• To send service updates and notifications (e.g. via WhatsApp/SMS/email)
• To provide customer support and handle claims or disputes
• To maintain records, prevent fraud and comply with legal obligations
• With your separate consent, to send promotions and marketing — you may opt out at any time

4. Disclosure of your data

Your personal data may be disclosed, only as necessary for the purposes above, to: our MOM partners and delivery riders fulfilling your order; our payment gateway and IT/cloud service providers; and government or regulatory authorities where required by law. We do not sell or trade your personal data.

5. Data security

We apply reasonable technical and organisational safeguards to protect your data against loss, misuse or unauthorised access, and require our data processors to do the same.

6. Retention

We retain personal data only for as long as necessary to fulfil the purposes above and to meet legal, tax and accounting requirements, after which it is securely deleted or anonymised.

7. Data transfer outside Malaysia

Where our service providers store data on servers outside Malaysia, we take steps to ensure a comparable level of protection consistent with the PDPA.

8. Your rights

Under the PDPA you may, subject to the Act, request access to and correction of your personal data (Sections 30 & 34), limit its processing, and withdraw your consent to processing or marketing (Section 38). Withdrawing consent necessary to provide the service may mean we can no longer fulfil your orders.

9. Cookies

Our website uses cookies to operate the site and understand usage. You can control cookies through your browser settings.

10. Contact us

To exercise your rights, withdraw consent, or make a data-related enquiry or complaint, contact our data protection contact at hello@zippidobi.com or via WhatsApp. We may verify your identity before acting on a request.

We may update this Notice from time to time; the latest version will always be published here.

Last updated 2 July 2026. These Terms govern your use of Zippidobi services.

These Terms & Conditions ("Terms") form a binding agreement between you ("Customer") and Zippi Digital Solutions (202603056514 / JR0187996-T), trading as Zippidobi — MOM's Quick Wash ("Zippidobi", "we", "us"). By booking a service you agree to these Terms.

1. Services & coverage

Zippidobi provides on-demand Wash & Fold laundry pickup and delivery within selected Damansara-area postcodes. Service availability is confirmed at booking and may change as we expand. We do not currently offer dry cleaning, ironing-only, or specialist treatments unless expressly stated.

2. Booking, pickup & delivery

• Same-day return applies to orders collected before 12:00 PM within our service zones; orders after the cut-off are returned the next day.
• You must ensure the laundry is ready and accessible at the scheduled pickup time. Up to 2 pickup or delivery attempts will be made.
• Estimated timings are targets, not guarantees, and may be affected by weather, traffic, volume or events beyond our control (see clause 9).

3. Pricing, payment & e-Invoice

• Wash & Fold is RM19.90 per bag (introductory Founding Member rate; subject to change for future bookings).
• A reusable Zippidobi laundry bag is a one-time RM5 charge and is yours to keep. One order = one bag; each bag has a fair fill limit as described in the app.
• Payment is due at booking through our authorised payment gateway. A valid e-Invoice will be issued in accordance with Malaysian tax requirements (LHDN) on request or as mandated.

4. Items we cannot accept

For safety and quality, please do not include: leather, suede, fur, silk or heavily embellished garments; wedding/formal wear; curtains, rugs or bulky household items; items contaminated with hazardous substances, bodily fluids, oil or chemicals; and any valuables, cash, jewellery, documents or electronics. We are not liable for prohibited items or valuables left in pockets.

5. Care, colours & inspection

Garments are washed and dried by category using standard commercial processes. Please check care labels — we are not responsible for shrinkage, colour running, or damage to items unsuited to standard washing, or for pre-existing wear, weak seams or defects. Notify us of delicate items in advance; we may decline to process them.

6. Lost or damaged items

• Every bag is QR-tracked from pickup to delivery. Please inspect your order on return.
• Claims for lost or damaged items must be reported within 48 hours of delivery with supporting details.
• Where an item is verified as lost or damaged through our fault, our maximum liability is, at our option, repair, replacement at depreciated value, or a refund of up to ten (10) times the wash charge for the affected order. We are not liable for indirect or consequential loss.

7. Uncollected items

If we are unable to deliver after 2 attempts and cannot reach you, items will be held for 30 days. Uncollected items after this period may be donated or disposed of.

8. Cancellation, rescheduling & refunds

• You may reschedule or cancel before pickup at no charge. Once laundry has been collected and processing has begun, the order cannot be cancelled.
• If we are unable to complete pickup after 2 attempts, you may reschedule or request a full refund of that order.
• Approved refunds are made to the original payment method within a reasonable period. For any concern, message us on WhatsApp and we'll make it right.

9. Events beyond our control

We are not liable for delays or failure to perform caused by circumstances beyond our reasonable control, including weather, floods, strikes, utility or system outages, or government directives.

10. Promotions

Promotional and Founding Member rates are time-limited, non-transferable, cannot be combined unless stated, and may be varied or withdrawn at any time.

11. Governing law

These Terms are governed by the laws of Malaysia, and the courts of Malaysia shall have jurisdiction over any dispute. Your data is handled per our Privacy Notice (PDPA).

12. Changes & contact

We may update these Terms; the current version is always published here. Questions? Email hello@zippidobi.com or WhatsApp us.